SoftwareReviews Announces 2022’s Best Enterprise Search Software.
Coveo Relevance Cloud, Yext, Algolia, and Sinequa Intelligent Search Platform are the 2022 Enterprise Search Data Quadrant Gold Medalists.
TORONTO, Jan. 26, 2022 – SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2022 Enterprise Search Data Quadrant Awards, naming five vendors as gold medalists. The following vendors are winners according to the feedback provided by their end-users via SoftwareReviews’ comprehensive online survey:
- Coveo Relevance Cloud
- Sinequa Intelligent Search Platform
Vendors are rated on product features, vendor capabilities, and the relationship with their software partner.
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience.
The Data Quadrant study by SoftwareReviews entails gathering information on user satisfaction with product features as well as the vendor’s experience. A significant indicator of the total user feeling toward the vendor and its product is created by combining emotional response ratings in the areas of service, negotiation, product effect, dispute resolution, and strategy and innovation – all from the perspective of software users. This is referred to as the Net Emotional Footprint by SoftwareReviews.
With a Net Emotional Footprint of +94, Coveo Relevance Cloud is loved by its customers for providing exceptional content analytics. Yext received a Net Emotional Footprint of +75 and exceeded user expectations for their multi-format support. Algolia, with a Net Emotional Footprint of +81, ranked strongly for advanced search. With a Net Emotional Footprint of +78, Sinequa Intelligent Search Platform scored high for providing a smooth data integration process.
Additional in-depth product evaluation reports are available at www.softwarereviews.com
SoftwareReviews is a division of Info-Tech Research Group, an IT research, and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.